Ask questions, get answers, share your knowledge, see best practices and connect with Temenos subject matter experts to help build your integration project.
How to get access
1. Register
Click the link in the Support Section of your MarketPlace Provider Welcome email or the Register button and complete the simple registration form.
2. Confirm your email
You will receive a confirmation email with your user details. Click the link to confirm this is correct.
3. One last check
Once you have confirmed your email address, a forum admin will review/ approve your profile.
You will now be able to login and post content to the Forum.
Quick start guide
Here you can see some important Forum features:
Ask a question
- Click on the Ask a question tab on top menu
- Type your question, including as much information as possible
- Select the appropriate content category from the dropdown list
- Add screen captures or attachments (MS Word, PDF, zip, up to 2 MB) to your question to provide more information about the issue you are communicating
- Add a tag so we can group your issue with others like it
- Other users can see your question and add information, vote or favourite the question to be alerted for updates
Answer a question
- To answer a question, click the 'answer' button
- Each answer is treated by the forum, like a new post, so can be edited, voted or commented on
- Other users can see your question and add information, vote or favorite the question to watch out for updates
Comment on an answer or question
- You can comment on issues posted on the forum
- Edit your own and flag or reply to others if you can add value to the conversation
Choose the best answer
- If you have multiple answers to your question, select the best one to help other users facing the same issue
- This will close the question so that no further discussion can take place on that specific issue
Categories
- Browse different Temenos Integration related categories
- For example, you will find categories on APIs, T24, Design Studio, UXP, Sandbox, MarketPlace etc.
- Don't forget that you can add a question or category as a favourite by clicking the yellow star on the right-hand side
Check and update your user profile
- To see your profile, simply click your user-name on the top nav-bar.
- You will be able to see your privileges and most recent activity.
- Update your basic profile and add a company logo so other users can identify you
Other tips
- Vote on a question by clicking the up/down arrow on the left-hand side
- View the most popular questions by going to Questions >> Most views
- View the questions that have been most appreciated, go to Questions >> Most Votes
- See which questions have been answered the most times, by clicking on the Most Answers button
- The "Developer Portal" button takes you to developer.temenos.com where you can find information about the MarketPlace Provider Sandbox, APIs, T24 user guides and others useful materials
Forum QA assistance
See below some useful information on how to:
Post a question in MarketPlace Provider ForumAdd an attachment to a question, answer or comment from MarketPlace Provider Forum
Subscribe to a category in MarketPlace Provider Forum
Reset the password for accessing MarketPlace Provider Forum